GIGABYTE
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GIGABYTE Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GIGABYTE has 1.7 star rating based on 28 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Way they avoid you with a warrenty problem, Affordable gpu, Best laptops.
Cons: Customer service, Customer support behavior, Not honoring the warranty.Recent recommendations regarding this business are as follows: "Purchase from any company that isn't Gigabyte if you value having your warranty honored", "No sevice of any kind. What a shameful company!", "Stay away unless you always have perfect luck with every PC part forever", "Don't buy Gigabyte products", "dont use drivers disc or provided programs".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GIGABYTE has 1.7 star rating based on 28 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Way they avoid you with a warrenty problem, Affordable gpu, Best laptops.
Cons: Customer service, Customer support behavior, Not honoring the warranty.Recent recommendations regarding this business are as follows: "Purchase from any company that isn't Gigabyte if you value having your warranty honored", "No sevice of any kind. What a shameful company!", "Stay away unless you always have perfect luck with every PC part forever", "Don't buy Gigabyte products", "dont use drivers disc or provided programs".
Most users want GIGABYTE to offer a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top GIGABYTE Reviews
"Keycaps fell off laptop"
i submited a form with you guys a few minutes ago but i need to know if you guys can even fix keycaps on a G5 KF5 gigabyte laptop because they had fell off...
"Ram issues"
I have the gigabyte b650 aorus elite ax. The dram light keeps coming on. I have tried 2 sets of ram and have had the same issue. I have corsair vengeance. I...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Overheating GPU
- Affordable gpu
- Problems within months
Preferred solution: My GPU fixed or replaced.
Bellevue, Washington
Refund on new product
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Aorus 760i problems
- Desaster
Preferred solution: Full refund
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Verified Reviewer |
Buffalo, New York
Ram issues
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Verified Reviewer
Trying to contact Gigabyte Corporate to file a complaint about warranty refusal
I've been fighting support over a warranty issue for 3 months now and at this point support refuses to even email me back. I have a laptop that I purchased brand new, have proof that it was purchased brand new, and needs warranty repairs due to a dead GPU/CPU.
This laptop has finally become completely unusable. Your RMA service team is refusing to warranty this and is attempting to charge me out of pocket due to claiming that I purchased this from an "unauthorized retailer".
This was purchased BRAND NEW on Amazon, and it doesn't matter WHO I purchased it from.
It was purchased and turned on or the very first time, and had this problem within the warranty period (12 months) from the date I turned this BRAND NEW laptop on after purchasing it and registering the warranty. I would like to have this escalated, if this is not resolved soon I will continue to escalate this to other consumer protection agencies.
User's recommendation: Purchase from any company that isn't Gigabyte if you value having your warranty honored
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Keycaps fell off laptop
- Best laptops
- Keycaps fall off lol
Preferred solution: possibly new keycaps or something becuase i never caused damage to them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tel Aviv, Tel Aviv
The dont care about the customers
Irvine, California
The worst technical support of anykind. Waste of my money!
User's recommendation: No sevice of any kind. What a shameful company!
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Verified Reviewer |
Berlin, Land Berlin
Rgb problem
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bridgeport, Connecticut
Can't contact them via email or phone
Preferred solution: Full refund
User's recommendation: Stay away unless you always have perfect luck with every PC part forever
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Gigabyte - No product warrantee honored
- Way they avoid you with a warrenty problem
- Customer service
Preferred solution: Full refund
User's recommendation: Don't buy Gigabyte products
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Non functioning PCIE slots.... Customer support number does not work
Preferred solution: Let the company propose a solution
Chicago, Illinois
Driver problems
User's recommendation: dont use drivers disc or provided programs
Liverpool, England
Scammers
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Verified Reviewer
Screwed Over
Preferred solution: Replacement
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Industry, California
Horrible Customer Service
Preferred solution: Let the company propose a solution
User's recommendation: Be Aware of this Company
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Please elaborate? I'm having severe issues with my Aorus laptop after only 4 months of extremely light use and I'm wary about attempting to claim on the warranty