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BUYER BEWARE!!! Gigabyte repair service and customer service is horrible!! Will never buy a product from them again! Had my laptop for under 90 days when the left hinge broke. I called and explained and was told that it was still covered under warranty. However once I...
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1.2
I didn't like
  • Rma service
  • People attitude
  • Customer service
#1130652
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RMA service department absolve themselves in any responsibility to any issue with the shipments they do. they use the simplest standard service without insurance or delivery confirmation. so if the shipment is lost. its up to the client to solve this. no phone calls to...
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1.0
I didn't like
  • Rma service
  • People attitude
  • Customer service
#1057291
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Gigabyte may make some of the best motherboards, but so are other companies. What makes Gigabyte unique is their horrible customer service. For that fact alone, I recommend all y customers (I am a computer consultant) to stay away from any Gigabyte, or its affiliates...
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1.9
I liked
  • Precived quality
I didn't like
  • Customer service
#1028913
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I had a problem with the GA-81M-HD3 mobo, and sent it back to gigabyte on my own dime. It was still under warranty They told me the socket was damage, and I told them I don't understand how it could have happened because the cpu will only fit one why ... you have those...
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2.7
I didn't like
  • Not honoring the warranty
#1003750
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I purchased a Gigabyte Brix Pro barebones computer from Walmart about 2 weeks ago. This particular Walmart location was closing, and as such marked all items as "final sale". The product was sealed, so I did not think twice about making the purchase. Upon opening I...
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#943364
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I usually purchase Asus motherboards In 2009, I decided to give Gigabyte a try. I purchased a Gigabyte motherboard, which cost me nearly $200 with tax (can't remember the exact price). Since I could only afford to buy one PC component at a time, it was a few months...
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#747096
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Bought a Gigabyte GTX 980 video card in May 2015 - came with a $20 rebate. Submitted the necessary paperwork including copy of the receipt from NCIX by end of May and received notification shortly there after that it was received and that receiving the rebate would...
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2.3
I didn't like
  • Customer service
  • Rebate processing
#737586
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I bought a Gigabyte PCIe graphics card with a rebate of $20.00. I bought it December 19th and it arrived in the middle of January. I contacted the rebate dept. on Jan 19th, they said I was still eligable for the rebate and gave me the product code. I mailed it out...
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1.0
I didn't like
  • Behavior of customer support
#588666
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I bought Gigabyte A75M-UD2H board for my office with idea to run 2 2560x1440 monitors at the same time, like they said in specification, I have AMD A8-3850 CPU on board with 16Gb of memory. At the end when I try to connect 2 Dell u2713HM monitors I found out that MB is...
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2.0
Novi Sad, Vojvodina
I didn't like
  • Customer support behavior
  • Specification on official site
#562959
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My motherboard failed by locking up and displaying a vertical column of "H"'s along with a blinking cursor. I spent two weeks with e-Mail tech support answering all the *** questions (Is you computer plugged in?) before I could get a RMA. They had the board for two...
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Anonymous
Anonymous

It turns out that the hard drive had failed. The failure was at the very beginning of the drive and must have caused the motherboard not to identify and thus read the drive. H...

1.8
Richfield, Ohio
I didn't like
  • Service
#553378
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